We will offer you the best policy we have available, for the coverage you need at a competitive price.
At Hometown Insurance Center LLC, our knowledgeable staff will help you buy the right amount of insurance while ensuring you’re comfortable with the actual protection being purchased and the cost of the insurance. We recognize that insurance is a rather complicated but necessary purchase for most people and we want to help those who want to be adequately protected.
The friendly personnel at Hometown Insurance Center look at insurance as a serious purchase that will protect your financial future and those things for which you have worked so hard. We realize and will try to explain to you the serious differences, positive and negative, between policies or contracts offered by various insurance companies. We will try to offer you the best policy we have available, for the coverage you need at a competitive price. Our companies are selected based on their ability to provide responsible claim service, financial stability and adequate products.
We think that insurance is too important to your financial well being to be discussed with price as the only criteria for a decision. We do not wish to do business on the basis of only minimum coverage amounts or “just what I need to get by.”
Licensed in MA, RI, CT and NH, Hometown Insurance Center is an independent insurance agency that has been helping people to buy the right insurance for over 70 years. Contact us today for a no-obligation consultation, whether you’re a long-standing customer interested in our full line of services – or you’re new to Hometown and want to compare rates with another agency.
Our friendly team is here for you.
Jim Stochaj
President
Jim has been in the insurance business since 1981. In 2002, Jim and his wife Lisa purchased E.J. Stochaj Insurance Agency, Inc. from Jim’s parents, who established the agency in 1975. In 2008, Jim purchased the former Bouvier Insurance Agency in Sturbridge, and re-branded the agency to its current name – The Hometown Insurance Center, LLC. In April 2018, Jim purchased the Tonry Insurance Agency – Webster. In December of 2020, Jim expanded the agency footprint into Western Mass with the acquisition of Crimmins-Graveline Insurance in Palmer. Jim also serves on the board of HANDS, a nonprofit organization founded to “lend a hand” to Dudley seniors in need of assistance with their monthly food, heating and/or utility expenses. In his free time, Jim enjoys traveling with his wife Lisa, golf, dabbling in real estate and spending time with his grandsons, Easton & Oliver.
Melissa Lotter
Operations Manager
Melissa has been with Hometown Insurance since 2008 and in the insurance industry since 2002. She is the Operations Manager at Hometown Insurance, as well as Hometown’s sister agencies- E.J. Stochaj Insurance (Dudley) and Crimmins-Graveline (Palmer). Melissa is able to assist with both personal and commercial lines policies, on any level. Outside of work, Melissa enjoys spending time with her husband and two children, and is the director of the Charlton Dudley Rams Youth Cheer program.
Jessica Julian
Personal Lines Customer Service Representative
Jessica is a licensed insurance agent and has been in the insurance industry since 2001. Her knowledge is more specific to personal lines including home, auto, mobile homes, watercraft, etc. Outside of work she is an officer of the Holland Rod & Gun Club and sits on the Board of Assessors for the town of Holland. She also enjoys spending time with her husband, daughter, and cat.
Susan Laforce
Personal Lines Customer Service Representative
Susan has been working in the insurance field since 1999. She can assist with all things relating to personal insurance. Outside of work, she enjoys golfing and spending time with her children and grandchildren.
Laurie Scully
Customer Service Representative for Commercial & Personal Lines
Laurie has been working in the insurance field since 1997. Laurie primarily handles all of the agencies processing matters and is extremely knowledgeable in all aspects of personal and commercial lines insurance. In Laurie’s spare time, she enjoys spending time with her family.
Christina O’Coin
Commercial Lines Customer Service Representative
Christina started with our sister agency in 2020 and has since moved over to Hometown Insurance. She worked in commercial lines insurance at Nationwide (formerly Harleysville) for 13 years before joining our team. Outside of work, she enjoys spending time with her son Camron, kayaking and traveling.
Lori Bigelow
Personal Lines Account Manager
Lori has been working in personal lines insurance since 1992 with a strong knowledge in auto claims. She recently moved to the Dudley area and enjoys spending time with her children and grandchildren.
We are a proud member of the Renaissance Alliance.
Hometown Insurance Center LLC is very proud and fortunate to be a member agency of the Renaissance Alliance Insurance Services LLC. “RAIS,” with its aggregation of 91 independent insurance agencies (primarily in Massachusetts) forms the 21st largest insurance agency in the country.
Being a member agent of “RAIS” gives the Hometown Insurance agency the ability to write insurance coverage with ten insurance companies for both home and auto (most agencies have only 2 or 3). “RAIS” also gives us ‘access’ to over 75 insurance carriers for business insurance. By having access to such a host of companies, we have the ability to bring the best possible coverage at the best possible price to each and every one of our clients.
A special thank you to our affiliates!
Visit our sister locations!
E.J. Stochaj Insurance Agency serves Dudley, MA and the surrounding area.
Crimmins-Graveline serves Palmer, MA and the surrounding area.